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Careers

Manager Sales: 5-6 Years Of Experience


Sr Excecutive Sales: 2-4 Years Of Experience


Executive Sales: 0-2 Years Of Expereince


Pre-Sales activities

  • Database creation and Validation for Corporate
  • Digital Marketing activities like email campaigns and LinkedIn, working on Google adwords campaign
  • In house selling
  • Convince the customer
  • Generate the Revenue
  • Understanding the Budget & Exact need of the client & Offering the right services.
  • Achieving the Targets on time

  • Should be MBA/PGDM Sales/Marketing

  • Presentable, confident with good communication skills.
  • Energetic and good learner.
  • Should have valid driving license.
  • Strong written and verbal communication skills in English.
  • Candidate should be someone who has business and sales acumen and has a flair for business to business sales/marketing.


  • He should have a good overall understanding and know how to handle Senior decision makers.
  • He should be confident in speaking with Senior level decision makers in organizations.
  • He should have good communication and a high level of energy in work. Somebody who is interested in the job profile and value add and experience that the profile offers.
  • He should be target oriented, self-motivated and interested to take up challenges - above someone who is sincere.

  • ITIL Consultant / Trainer: Relevant Experience - 8-10 Years


    Experience Required(Description)

  • Experience/Skills: - 8 - 12 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager.
  • Experience in Process designing in at least 2 ITSM Engagements - ITIL 2011
  • Expert / ITIL 2011 Intermediate Certified
  • Knowledge of ITSM Tools
  • Capability to deliver ITIL Trainings
  • Excellent Presentation skills, verbal and written communication skills and facilitation skills
  • Good documentation and process flow diagramming skills
  • Graduate or Postgraduate in Management / Engineering / Computer sciences

  • Roles & Responsiblities:


    Job Description:

  • Understand the ITSM landscape of the Customer and understand In-scope ITIL processes to be designed
  • Provide ITIL best practice service management consulting at a strategic, design, and operational level for the CustomerÂ’s environment
  • Understand the specific Process requirements of the Customer and gather the required inputs on CustomerÂ’s people, practices and processes, Organization structure, ITIL Tools in-use, as-is process, details on current Vendors
  • Prepare the Process definition plan, identify the reviewers and process sign-off mechanism
  • Author the Process documents and get them signed-off from the Customer (include the required Process flows, diagrams) as per the agreed Template
  • Collaborate with the Tools team (Internal / Customer) as required to customize the ITSM Tools in-scope
  • Agree with the Customer on KPIs/Metric to be used to measure the effectiveness of the Process and the calculation mechanism of each of the KPIs/Metrics
  • Agree with the Customer on the Reporting requirements and the Templates to be used for the same
  • Provide the Process training to all the Resources in the Engagement
  • Provide proper handholding of the Processes to the Service Manager / Process Owners / SQAs.
  • Propose the Service Improvement plans (SIPs), if possible to the Customer / Service Manager for future Service improvement.

  • Executive Admin/Operations: Experience: 0-2 Years


  • Should be 12th Pass/Graduate.
  • Good in communication and presentable.
  • Able to Manage Local Travel Bookings, coordination with Vendors.
  • Co-ordination between Sales and Delivery team on Courseware, Travel, tickets, Invoices.
  • Follow Up for Payments and collection of payments.
  • Require Report Generation

  • Freelance Trainers & Consultants, Sales/ Marketing Associates please share your Resumes / Profile at contact@itsmtech.in , we will get back to you with possible Associations and our Win- Win Model when you are getting Associated with us.